TERMS & CONDITIONS


1. Collaboration agreement, purpose of contract and placement of orders:
The contract between the client and t2-events gmbh shall be concluded by signing the collaboration agreement.
The Terms and Conditions shall regulate all collaboration with t2-events gmbh, unless expressly arranged otherwise in written form.

2. Invalidity and written form:
If any provision of these Terms and Conditions should be partially or completely invalid or unenforceable, or should later lose their legal effect, the validity of the remaining terms shall not be affected. Amendments and addenda to the Terms and Conditions must be made in written form. Any plea of verbal modification to the contract is expressly waived.

3. Reservation of ownership and right of use:
All images and text on the website, print media, offers, all event concepts and contents etc. are subject to copyright and are the property of t2-events gmbh. Although event concepts, ideas, programme contents and offers will continue to be given to the client, they shall remain the property of t2-events gmbh, and the rights of use shall not extend beyond the contract. The client only receives services – they do not purchase either the idea or the use of copyright. The programme, concept or offer remains the property of t2-events gmbh until the signing of the collaboration agreement and may only be carried out in its own way by t2-events gmbh.

4. Agency fees and service fees:
Our service fees and the calculation of agency fees are based on our rates according to the offer in question and its accompanying supplements. These fees are net excluding VAT. Bids and offers are subject to fee changes. All fees and expenses of third service providers (hotels, restaurants, transport firms, event organisers, artists etc.) shall continue to be charged fully to the client, as also all additional costs invoiced by the third service provider which deviate from the offer in question. Any additional expenses and special requests must be paid for in full by the client. The total expenses and gross invoice amount of all service providers shall be the determining factors when calculating commissions. Prices in Euros or in other currencies are based on the daily exchange rate in CHF. Clearing and settlement shall always be carried out in Swiss Francs (CHF) on the day of the corresponding invoice for services purchased. When there are fluctuations on the exchange rate, we reserve the right to make adjustments. Bills shall be due and payable within 10 days, or within the time stipulated by the invoice.

5. Changes in the number of participants and the demands resulting from this:
The number of people specified in the contract is binding on all planning and execution. If the agreed number of participants is not reached, then t2-events gmbh may cancel certain activities and offers at short notice or make amendments to programs to ensure that the client assumes the resulting additional costs. The said number of participants is binding as an accounting basis if established 72 hours before the event.
Any accrued costs or claims from the service providers and partner firms resulting from alterations, transfers and cancellations of services, eg. framework programs, transportation, flights, meals, hotel rooms, partner firms, technology, entertainment etc. shall be fully chargeable to the client or customer, even if these costs are invoiced after the final settlement. See Fig. 8, Cancellations and cancellation fees.


6. Changes to services, complaints, claims for damages, termination of the event:
The client must themselves bear the full consequences of non-culpable inefficiency and chance incidents; t2-events gmbh expressly reserves the right to carry out service changes and price and program alterations in cases of imperative necessity (weather, accidents, natural catastrophes, strikes, overbooking, seasonal price increases, security risks, regulatory actions etc.) As a gesture of goodwill, we endeavour to provide an equivalent substitute service, but we cannot ensure a substitute offer. Additional costs arising from service changes occasioned by the service user or customer shall be made at their own expense. Unless otherwise agreed, such changes shall not be deemed to be a material change of contract and shall not entitle the client to withdraw from the agreement. If the client or participant terminates the activity or leaves early, they shall not be entitled to reimbursement.

7. Prepayments:
After the collaboration agreement has been signed, prepayments shall be due in accordance with our Terms and Conditions. Where recurring services are involved, the start-date of the overall service shall be the determining date. If prepayments are not paid on schedule, provision of the service may be suspended until payment is received (see also Section 12 – Termination of collaboration agreement.) We require a 100% advance payment to be made prior to the event. Unless otherwise agreed, the following provisions apply:
On concluding the contract, 50% of the estimated total as a deposit. 3 months prior to the event, an additional 30% and 1 month prior the outstanding 20%.
If service providers demand higher down payments, their prepayment regulations shall apply.

 

8. Cancellations and cancellation fees:
If a cancellation is made after the conclusion of a contract, the client shall be invoiced for costs accrued up to the date of cancellation (including deposits for the service providers, personal expenses according to our price list, invoices, costs and claims by third service providers etc.)
Moreover, the agreed agency fee shall be invoiced in accordance with the following cancellation provisions:
As of contract conclusion to 180 days before the event: 25% of the total amount
From 179 to 120 days before the event: 50% of the total amount
From 119 to 90 days before the event: 75% of the total amount
From 89 to 60 days before the event: 85% of the total amount
From 59 days before the event: 100% of the total amount
If third service providers and cooperation partners have higher no-show, cancellation and deposit rates, these rates shall apply to the cancelled services in accordance with their terms and conditions or their invoice. We accept no credit risk, deposit risk or cancellation risk for any prior or subsequent claims made by the third service providers.
These shall continue to be billed to the client in question. We accept no liability for the provision or non-provision of services by third service providers, regardless of whether these providers collaborate directly or indirectly with the client.

9. Complaints:
Any complaints may be reported either verbally and in person to the companion of t2-events gmbh at the event or within seven days after the event in written form. 

10. Insurance:
Insurance is in the responsibility of the client in question, as also their guests and participants. The participant or client is not insured by t2-events gmbh. The client or their guests or participants must have independently arranged for sufficient health and accident insurance (including insurance for sporting accidents). Cancellation insurance and travel insurance are recommended. The participant or client is responsible for repatriation, medical care and cases of accident, death or illness, and shall assume the related costs (see under liability, Section 11). In hotels, valuables are to be kept in a safe.
Any instructions given by t2-events gmbh or their officers, employees, subcontractors or third service providers must be observed at all times.

 

11. Liability:
As far as is permissible within law, liability shall be excluded to the greatest possible degree, particularly in cases of simple negligence, and in relation to all assistants and employees. Our listed selection of service providers is not to be taken as a recommendation – the client makes their own choice, so that t2-events gmbh holds no liability for the selection and provision or non-provision of services through the third service providers. This is particularly applicable in cases of sport, outdoor, adventure and all transport-related activities: t2-events gmbh acts as a mediator of services and buyers of offers and products, not as a tour operator, and is hereby excluded from organizer's liability and accepts no liability in case of damage. We also take no responsibility for vehicles, luggage, valuables etc. In case of damage or program failures, liability is fully transferred to the responsible service provider or DMC carrying out the activity. The customer or client alone is responsible for dealing with visas, customs, exports and state law. t2-events gmbh assumes no liability, should the program have to be cancelled due to a limited number of participants, due to hindrances or due to bankruptcy of the third service provider. In such cases, our cancellation fees apply (see Section 8.) In any case, damage shall be limited to the agreed contract sum. 

12. Termination of collaboration agreement:
The collaboration agreement is regarded as a fixed-term contract and cannot be properly terminated. t2-events gmbh has the right to withdraw from the contract if 1. The customer has exceeded the payment date for invoices, payments or deposits by 14 days, 2. The customer or client has, through negligence, provided contradictory information about a situation, making it impossible or considerably more difficult to provide the services.

 

Acceptance of these GTCs
The issue of an order and/or the concluding of a lease contract includes the recognition of these general terms and conditions by the customer and/or lessee.